If you have noticed that you have made a mistake in your order and wish to change it, please call us as soon as possible so we can adjust your order. Unfortunately, once the order has been shipped we are unable to change it. However, we would be happy to help you organize a return/exchange.

If you have placed an order and have not seen your confirmation email, check to make sure the email was not sent to a spam/junk folder. If there is nothing in those folders, please feel free to give us a call to make sure we have received your order.

If you cannot see pricing or place items in your cart, it is because your account needs to be approved. If you have noticed that your account remains unable to access pricing after 48 hours, please contact brothersbeautystore@gmail.com